Operating Principles

Purpose: The Rio Eigen Strategic Purpose is our “North Star”, our mission. It is the basis for all corporate and individual decision making. General mission and vision statements that offer many empty promises and no compelling direction for the future contribute nothing to the team. A complex multiyear plan cannot account for the day-to-day changes in an ever changing, quickly growing world. Instead, the Strategic Purpose gives us an overview of general strategy, describes our direction, who we are, and how we function. By following its guidelines, growth and success will take care of themselves. In the spirit of simplicity, we limit the length of the Strategic Purpose to this page.

  1. Fearless

  2. Peerless

  3. Timeless

  4. Boundless

Rio Eigen drives the creation and integration of AI applications for human flourishing.

The artificial intelligence (AI) industry is one of the fastest-growing sectors globally, driven by advancements in generative AI, machine learning and automation. This is due to surging investments, widespread adoption and transformative economic impacts, tempered by challenges like energy constraints and ethical risks. Even though we understand there is a short-term AI market bubble, we see the long-term opportunity and value of transformative artificial intelligence.

To achieve the purpose of Rio Eigen, we commit to a three phase plan: 1) Build the team and systems 2) Develop prototype applications 3) Deploy and scale through distributors, then publicly.

We will monitor our progress by measuring the following key metrics:

  • Customer Net Promoter Score - NPS (1-10)

  • Team Satisfaction (1-10)

  • Product Cycle Time

  • Gross Revenue

  • Net Profit

Our guiding documents include our STRATEGIC PURPOSE, our OPERATIONAL PRINCIPLES, and our WORKING PROCEDURES. All core systems are based on these documents. We understand every results comes through a sequence of steps - a simple system. These systems, when put together, create a near-flawless level of execution in a world-class business.

Our teams are the key driver of our success: the result of having a loyal, smart, fast, hardworking, well-equipped, long-term and well-compensated team is superior products and quality service to our customers. Each team strategically develops, rigorously follows and maintains its core systems. Every member of the team must follow these steps precisely and with personal discipline and integrity; however, these systems can be refined and modified instantly if needed. We have backup personnel for all positions.

Our competitive advantage includes a commitment to products that are technically flawless, elegantly designed and supported by immediate, thoughtful customer service.

Our primary vertical markets include healthcare, education, business and industry, transportation, finance, telecommunications and security and defense.